When uploading the firmware, one rare occurrence where the device shows a blank screen might happen. This would mean that the update process was not successful.
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Causes
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First, check that you have the correct firmware downloaded, and are not loading a firmware for the wrong device i.e. MC3 firmware into a MC6 Controller. |
Unpowered USB Hub
One common cause for this is using an unpowered USB hub when connecting the device to the computer. Where possible, try to connect the device directly to the computer.
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Faulty USB Cable
A faulty USB cable can disrupt the update process and cause the controller to brick. If you are unable to resolve it with the steps below, please try to use a different USB cable.
Steps to resolve the issue
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