...

This happens more often than you might expect. It is best to have some backup cables just to test, whether 5 PIN MIDI or TRS cables. If your connection is intermittent, this is very likely the issue.

Where to start

Connect one MIDI device first

...

Once you have your first device set up, connect your next MIDI device and continue from there. Be sure to check the MIDI Thru setting on your upstream MIDI device to make sure that MIDI messages are being passed through.

How to verify that 5 PIN MIDI Output is working

So, MIDI messages are appearing in the MIDI Monitor, but your MIDI devices are not responding. Usually, when there is an issue, it’s easy to conclude that your MIDI Output is faulty. (This is super super rare. I think we have had only 1-2 faulty outputs).

What you can do, if you have the MC6 or MC8, is connect the 5 pin MIDI OUTPUT to the 5 pin MIDI INPUT in the controller, and then program a PC message between 0-29 (to recall Banks 1-30) on the MC6/8 MIDI channel, and then engage the preset. When the PC message is sent, the MCx receives the same message and then changes bank. If your MIDI Thru is on, the controller will just continuously receive the PC message and continuously respond by changing banks (It might look like it is in a stuck state. You can just disconnect the MIDI Input to resolve this). If the MCx responds, the MIDI Input and Output are working just fine.

Connection works, but getting weird behaviour

...

Feel free to drop us an email at help@morningstarfx.com anytime, and we’ll do our best to help. If it is questions for specific MIDI devices that we have not used before or do not own, you can also reach out to the user community in our forum - there is likely a user who have experience setting the MIDI Device up and can help.

When posting about your MIDI issues, it is best that you share screenshots of your preset in the editor, so we can see how you have programmed it, and also share your MIDI signal chain setup so we can help you better

For example:

MC6 MIDI OUT >> Timeline >> Bigsky >> H9 >> MC6 MIDI IN

Ah ha! Potential MIDI Loop right there.